Terms and Conditions

  1. Bookings require a deposit of £100 per week. Provisional bookings remain firm for one week pending return of booking form and deposit. Provisional bookings will be cancelled after such time without further reference. Full amount is payable 2 months before the arrival date. If booking is made within 2 months of arrival, the full amount is payable immediately. Non-payment by this date will be treated as cancellation and the deposit is forfeit.
  2. In the event of cancellation, please advise us immediately. We will attempt to re-let the property and return your payment, less a handling charge of £35. If we are unable to re-let the property, all monies paid will be forfeited. It is advised that the Hirer takes out Holiday Cancellation Insurance.
  3. In the event of a change of dates of a booking, this will be treated as a cancellation. We will attempt to re-let the property for the original dates and transfer it to a booking for a different date, less a handling charge of £35 and any bank charges incurred. If we are unable to re-let the property, all monies paid will be forfeited. It is advised that the Hirer takes out Holiday Cancellation Insurance.
  4. On receipt of the confirmation of booking the Hirer should check the details immediately, as errors may not be rectified later.
  5. Unless otherwise advised in writing, the property will be available from 3.00 p.m. on the day of arrival and should be vacated no later than 10.00 a.m. on the day of departure; otherwise an additional day's rental may be due.
  6. The property may only be used for holiday purposes and the number of occupiers must not exceed the number referred to on the booking form. We reserve the right to take repossession of the property, without notice and without refund, if the number of occupiers is exceeded or if in our opinion any party acts in a way which is prejudicial to the well being and comfort of neighbours or causes damage to the property.
  7. The property should be left in the same condition as found. Any breakages should be replaced with like or reported at once and we reserve the right to charge for any damage. The Owner of the property can accept responsibility neither for work taking place outside the boundary of the property nor for any noise or nuisance arising from works over which the Owner has no control.
  8. Guests are asked to refrain from smoking inside the property.
  9. The Hirer is responsible for keeping the property and its contents in good condition during the period of the let and for leaving the property in a clean and tidy condition. Neither the Hirer nor his guests will cause any annoyance or become a nuisance to tenants or occupants of adjoining premises.
  10. The Hirer is responsible for any damage or breakages during the period of occupancy. No furniture, furnishing, bedding or equipment may be taken outside the boundaries of the property.
  11. In the unlikely event of The Property being unavailable for reasons beyond our control, e.g. fire damage, we will notify you immediately, and we will give a complete refund. No further liability will be accepted. Neither the property owner nor the booking agent shall be held responsible for any accident, loss or damage, which may be sustained by the tenant, member of his party, or visitor, to their property, however caused. The Hirer or other occupiers shall not be entitled to claim against the Owner in respect of any loss or damage howsoever caused.
  12. The Hirer must notify the Owner as soon as possible of any complaints, or within 7 days of the end of the holiday time period. The Owners are unable to resolve complaints beyond this period.
  13. All bookings are accepted at the discretion of the property owner and agent. Any dispute arising from the booking shall be between the Owners and the Hirer and dealt with in accordance with English Law.
  14. Use of The Property is entirely at the hirer's risk; No responsibility can be accepted for injury, loss or damage to the hirer, hirer's property or companions and guests.